Before getting the details, let us straight get to the solution to fix the Windows BSOD issue caused by CrowdStrike update (While there’s no confirmed official fix yet, there are two temporary workarounds depending on your situation)…
Uninstall the Faulty CrowdStrike Update (For Users with Admin Access):
This is the most recommended approach if you have administrator access on your machine.
Check for recent CrowdStrike updates and uninstall the one causing the BSOD.
Safe Mode and File Deletion (For Users Without Admin Access or Difficulty Uninstalling):
- Boot into Safe Mode
- Restart your computer and press F8 repeatedly before Windows starts.
- Select “Safe Mode” from the Advanced Boot Options menu.
- Navigate to the CrowdStrike Directory:
- Open Command Prompt as an administrator.
- Type the following command to navigate to the CrowdStrike directory:
- cd C:\Windows\System32\drivers\CrowdStrike
- Locate and Delete the Faulty File:
- Run the following command to find the file matching the pattern C-00000291*.sys:
- dir C-00000291*.sys
- Once you identify the file, delete it using:
- del C-00000291*.sys
- Restart Your Computer
A widespread Blue Screen of Death (BSOD) outbreak has impacted millions of Microsoft Windows users worldwide today, causing unexpected system shutdowns and restarts.
The culprit behind the global outage has been identified as a recent update to CrowdStrike Falcon Sensor, a cybersecurity software suite. The bug appears to have triggered critical system errors, forcing Windows machines to crash.
The disruption has affected various sectors, including airlines, banks, and government offices. Several Indian airlines have reported issues with online services like booking and check-in due to the outage.
Microsoft Acknowledges Issue
Microsoft has acknowledged the problem and attributed it to the CrowdStrike update. While a permanent fix is awaited, some reports suggest that uninstalling the faulty CrowdStrike update might resolve the BSOD issue.
Is Your Computer Affected?
If you’re experiencing frequent crashes or unexpected restarts on your Windows machine, it’s possible your system might be impacted by the BSOD outbreak.
For users who suspect a CrowdStrike issue, checking for recent updates and potentially uninstalling them can be a temporary solution. However, it’s crucial to ensure you possess the latest security patches before disabling any antivirus software.
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